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|Shipping and Returns|
|Details & terms of our FREE SHIPPING offer.|
FREE SHIPPING Information:
Your order will qualify for Free Shipping if your Cart item total is $99 or more.
You must select this "Free Shipping (5-7 Business Days)" option as your shipping method. Any other shipping selection will NOT ship for free! Do not complete your order unless you agree with the total amount of your order displayed!
Note when using Gift Certificate:
We reserve the right to change or discontinue FREE Shipping at any time.
|What do I do if I receive a Damaged Package or Damaged Part?|
In order to process claims on items received damaged, Cip1.com requires pictures (Important: within 7 business days of delivery) of the original box and packaging and for the customer to retain said packing until the claims process has been completed. Cip1.com reserves the right to REFUSE a damage claim if pictures of the original box and packaging can not be provided by the customer, or not provided within the 7 business days from delivery.
|Why are we not able to ship to PO Boxes?|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product or are missing items, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
-If for any reason within the first
30 calendar days after the original sale date*, you may return the unused and completely resalable item or items (shipping prepaid, contents insured) for a prompt refund or credit (excluding shipping and handling).
No returns allowed on any installed or altered parts. Please do not even try, you will only be wasting your own money to ship the item back. No returns allowed on any electrical parts, carburetors, special orders items or books. No returns allowed on any cores which shows any sign of being previously disassembled. Customers must bear cost of shipping on any return regardless of the problem unless as a result of our error.
Unauthorized & Improper returns:
All returns Sent to C.I.P. that do not meet our requirements will be refused and the customer must bare any costs for return shipping back to them.
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|